Refund and return policy

FlecheTech

Aarbergstrasse 46

2503 Biel/Bienne, Switzerland

legal@fleche.tech

Refund and Return Policy

Effective Date: October 1st 2023

Thank you for choosing the EBE software, developed and provided by FlecheTech. 

Refund Policy Overview:

By purchasing and downloading [Your Software Product], you agree to the terms and conditions outlined in this Refund and Return Policy. As a digital goods provider, we adhere to a strict no-refund policy. Once a software license has been purchased, all sales are final, and no refunds will be issued.

Digital Goods Selling Policy:

Our products fall under the category of digital goods, which are intangible and immediately delivered upon purchase. Unlike physical goods, digital goods cannot be returned or exchanged once they have been downloaded or accessed. Therefore, we do not offer refunds for any reason.

License Agreement:

The use of the EBE software is subject to the terms and conditions set forth in the End User License Agreement (EULA) provided during the installation process or included in the software documentation. It is essential to review and agree to the terms of the EULA before using the software.

Exchanges:

We do not offer exchanges for digital goods or software licenses. If you encounter issues with your purchase, please contact our support team at [Support Email] for assistance in resolving any problems you may be experiencing.

Technical Support:

We are committed to providing excellent customer support to ensure that our customers have a positive experience with our software. If you encounter technical difficulties or have questions about the software's functionality, please reach out to our support team at [Support Email] for assistance.

Contact Information:

If you have any questions or concerns regarding our Refund and Return Policy, please contact us at legal@fleche.tech

FlecheTech reserves the right to update or modify this Refund and Return Policy at any time without prior notice. It is the responsibility of the customer to review this policy periodically.